FAQs

With several great food and beverage options in Motion Entertainment, no outdoor food or beverages are to be brought into the building.

Bring in your own water bottle and then check out Motion Cafe for tasty options to keep you fueled for more fun.

We are open 7 days a week, 10am to 10pm because fun hardly ever sleeps!

We are open Public Holidays and School Holidays with only a couple of exclusions as below;

24 Dec 10am - 7pm

25 Dec CLOSED

26 Dec 12pm - 10pm

31 Dec 10am - 7pm

1 Jan 12pm - 10pm

Adults are 16 years of age and over.

Children are 15 years of age and under.

Some attractions have Mini ticket types which apply to children under the age of 5 years.

All children aged 13 years and younger must be supervised by an Adult who is over 18 years old.

Fun is for everyone! We only ask that no dirty gumboots are worn inside the building and no patches or gang paraphernalia is to be worn.

Some attractions will require covered shoes or socks to be worn - socks are available to purchase from Xtreme Air Trampoline Park.

More fun equals more value! Check out our huge variety of Multi-Passes that are packed with three epic attractions and mega value.

We support the community that supports us!

Local's Day is every Wednesday, providing the best deals for Rotorua locals.

Buy one and play again for FREE! Check out all the details here.

We really are a one stop shop. Christmas parties, work functions, team building activities, stag parties, birthday parties, corporate meetings, you name it!

With state of the art, sound proof function rooms on our mezzanine floor overlooking the action below the options are truly endless.

Plan your function with us today!  

General Booking Refund Conditions:

• Refunds can be issued up to 36 hours before the date of the booking less our set
  administration fee of 10% of the total booking value.
• No refunds will be issued for cancellations made less than 36 hours before the booked time.
• If a refund is requested within 36 hours it is at the discretion of the Motion Entertainment
  Manager to reschedule the booking for another suitable time without additional charge.
• Valid refund requests must be made via email to [email protected]
  within the refund eligibility criteria.
• Failure to arrive at your booking without advising Motion Entertainment staff within the refund
  eligibility time frame will not be eligible for a refund.
•  A full refund or credit will be issued in the case of operator cancellation due to Covid-19
  restrictions.

Group Booking Refund Conditions:

• Attraction bookings may be cancelled if the group is more than 15 minutes late to the
  designated attraction area and no refund is available.
• Cancellation can be made up to 7 days in advance of the group booking time and date,
  however the deposit is non-refundable.
• Transfer: subject to availability your booking may be able to be transferred to another date
  within 60 days of the original booking date, if we receive your transfer request before the 7
  day notice period.
•  A full refund or credit will be issued in the case of operator cancellation due to Covid-19
  restrictions.
• Failure to arrive at your booking without advising Motion Entertainment staff within the refund
  eligibility time frame will not be eligible for a refund.

No!

From April 5th 2022 Government requirements change and we are no longer required to accept Vaccine Passes.

Anyone can enter the complex!

In the current 'Traffic Light System' setting face coverings are mandatory in our venue. If you are aged 12 years and over you must wear a face covering or display a valid exemption.

You may remove your face covering to eat or drink when seated at a table.

Face coverings are not mandatory when jumping on the trampolines and some other attractions that are classed as physical exercise or sport.

Face coverings must be worn at all other times.

Covid-19 contact tracing QR codes are located in the entrance to our complex for scanning in with the app if you wish to do so.

Yes! All attractions are operating!

Hand sanitizer is available on entry and exit to Motion Entertainment and at various places around the complex. Please use them, and our bathroom washing facilities as often as you can.

Our staff work to COVID-19-focused cleaning routines around the entire complex.

No outside food or beverages are permitted in Motion Entertainment. Do bring in your own water bottle and then enjoy the variety of food and beverage options we have available from Motion Cafe and snack counters around the complex.

Absolutely! Motion Entertainment is a great place for group activities and functions. We understand food is an important part of any occasion and we have a range of platter and buffet options ideal for groups or special events. Function Catering 

Yes, blow out your candles and enjoy a birthday feast in the best place to party! Party platters perfect for kids party groups or individual meals, the choice is always yours. Order a Motion birthday cake or bring in your own, it’s not a party without cake!
Birthday Party Food

There are licensed areas in Motion Entertainment for you to be able to enjoy an alcoholic beverage. A great range of alcoholic beverages can be purchased from Strikezone and consumed in the tenpin bowling and cafe seating area. If you are enjoying a private function on our mezzanine floor this area is also licensed. 

You can enjoy a well earned rest and take a seat in our cafe area to enjoy your food and beverage or you can keep refueled while keeping the fun going! Our Motion Cafe team will deliver your order to your tenpin bowling lane or your table in the Xtreme Air Trampoline Park.

Yes we really do have everyone covered in Motion Entertainment! Locally roasted barista coffee to keep parents energized is just as important as the ice cold slushy’s that keep the little ones cool.

Motion Entertainment is the ONLY place to PARTY!

Fun is number one and we definitely know how to throw a party. With 11 epic birthday party packages, all loaded with MASSIVE value, the birthday child plays for FREE and brings along 5  friends - what's not to love?

Add on party food or your own private party room and we have it all taken care of.

Check out the range here.

We have several different room hire options. Some party packages include a party room or private party space and you can also choose to add on a party room to your party package if you wish.

For a grand party we also have function rooms available for hire on our mezzanine floor that can hold up to 150 people.

Choose your birthday party package or send us an enquiry to custom create your vision.

Yes! It's not a party without cake, you can order your own Motion customized chocolate birthday cake! Or feel free to bring in your birthday cake and Motion Cafe can always store it in the fridge for you - no charge.

Keeping tummies happy is all part of it and we have a great range of meal options for your party tribe.

Check out the Motion Cafe birthday party food options here.

More people means more fun! Our birthday party packages are designed for the birthday child who plays for FREE and 5 friends. A total of 6 children for the party package price advertised.

Additional party guests can be added at an exceptional value price also, only limited by the attraction availability we have at your date and time requested.

We are the BEST place to book a function!

With so many options under our roof we can host your work event, social event, corporate function, conference, Christmas Party, awards evening, wedding - we really can do it all!

Check out all the information you need to know and submit your request now

No outdoor food or beverage is to be brought in to Motion Entertainment because Motion Cafe has a fantastic range of catering options.

Check out the Motion Cafe menu range here

We have an entire mezzanine floor of state of the art function rooms!

Functions